Frequently Asked Questions
Everything you need to know about shopping with Luvlap Store
What is the estimated delivery time for my order?
Most orders are processed within 24 hours and typically arrive within 3-5 business days depending on your location.
Do you offer free shipping?
Yes, we offer free standard shipping on all orders over $50. For orders below this amount, a flat shipping fee is applied at checkout.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return or exchange.
How can I track my package?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are your products covered by a warranty?
Yes, all our products come with a standard 12-month manufacturer's warranty against defects in materials and workmanship.